Ex-Esthetician and brand rep. Now Executive Director of a successful MedSpa, here to help you grow.
The Spa Coach.
Unexpected Spark:
A snowboarding trip led me to Breckenridge, Colorado, where a desire for a time-saving beauty hack ignited a new passion. Discovering the world of waxing at a local spa, I was instantly intrigued. This fascination sparked a career shift, leading me to pursue esthetics training back in the Midwest.
Building a Foundation:
My journey began at The Sanctuary, a prestigious Aveda spa. Here, I honed my skills, learning from industry leaders like Aveda, Phytomere, SkinCeuticals, and Glymed. Advancing from the front desk, I became a makeup artist and Aveda Advisor, soaking up knowledge like a sponge.
Experience & Growth:
Throughout my career, I've had the privilege of working with and representing leading skincare lines like Eminence, Circadia, and Murad. This experience, coupled with managing positions at various spas, culminated in opening the first milk + honey outside of Austin and the first spa within Valencia Group Hotels.
Target the right clients & treatments.
Set clear goals & vision.
Attract & retain clients.
Optimize marketing, pricing & packages.
Run smoothly & efficiently.
Streamline operations, staff & inventory.
Empower your team.
Train, motivate & engage staff.
Track & grow your success.
Analyze data & develop financial plans.
Schedule a complimentary consultation
Text 832-289-3223
So here’s the story…
Karena's dedication and hard work paid off, and she soon became one of the most sought-after estheticians in town. Her clients appreciated her attention to detail and the care she took with each service. Karena's passion for skincare continued to grow, and she sought out new ways to improve her skills and stay up-to-date with the latest industry trends.
As Karena's reputation grew, she took on more responsibilities at the spa. She became a mentor to new estheticians, sharing her knowledge and expertise with others. Karena was determined to be the best in her field and worked tirelessly to perfect her craft.
Karena's success in the beauty and wellness industry continued to flourish, and she soon became a business coach and consultant. Her clients appreciated her practical advice and her ability to motivate and inspire them.
Karena's accolades include working as a SaaS Market Manager for Booksy, where she expanded the territory base through marketing partnerships, business development presentations, and industry-specific events, averaging 130% sales growth in 2021. Karena also worked as a Brand Development Manager for Circadia by Dr. Pugliese, where she was responsible for cultivating relationships and encouraging sales through education in South Texas, some of North Texas, and at tradeshows. Karena prospected, established new partnerships and grew existing accounts resulting in 80% growth YOY in 2019.
Karena also volunteered as an Event Manager for CreativeMornings, where she curated monthly lectures, nurtured a community, and managed a team. She worked as a Director of Spa for Valencia Group, where she was responsible for sourcing and negotiating pricing for products, furniture, machines, and art, recruitment, hiring, and training of her team. Karena played a pivotal role in opening the first milk + honey location outside of Austin, where she led a team of 65+ people. Her exceptional leadership skills allowed her to inspire and motivate her team to work together towards the common goal of success. Her efforts and contributions were a significant factor in the success of the location, which was attributed to her ability to hire and train the right people and focus on improving customer service.
Karena's accomplishments also include working as a Regional Account Manager and Market Educator for Murad and an Outside Sales, Regional Account Manager, and Market Educator for Eminence Organics Skincare. In both positions, Karena managed accounts, increased sales, and educated management and staff on new products, techniques, and marketing ideas.
Today, Karena is the Executive Director and Managing Partner of Tulum Wellness Spa, a luxurious medspa that offers a wide range of treatments and services. Karena's journey has been one of perseverance, hard work, and dedication. She has inspired countless others to follow their dreams and pursue their passions, and she continues to be a leader in the beauty and wellness industry. Karena is a true trailblazer who continues to explore, break barriers, and empower rebels, misfits, and free spirits to embrace their true selves and live life on their own terms.
Why me?
Esthetician, educator, operator: Proven Strategies for Your Medspa Success
Leverage my 20+ years of experience in the spa industry, from hands-on treatments to running successful businesses. I'll equip you with the tools and strategies I've used to achieve real growth.
From Treatments to Operations: Your One-Stop Shop for Medspa Success
I don't just understand skincare—I understand the entire medspa landscape. Whether you need help with client attraction, staff training, or optimizing your treatment menu, I'm here to guide you every step of the way.
Partner with a Medspa Expert: Achieve Your Vision Together
Your success is my passion. I believe in working collaboratively to understand your unique goals and develop a customized plan for your medspa. Together, we'll turn your vision into reality.
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With over 20 years of experience as an esthetician, brand representative, educator, coach, consultant, and medspa owner, I bring a comprehensive understanding of the industry. My diverse background allows me to offer insights and strategies tailored to your specific needs and challenges.
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My experience spans various roles within the aesthetics industry, providing me with unique insights into client needs, industry trends, branding, marketing, operations, and more. Whether you're a new or established medspa owner, I can help you optimize your business for success.
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I offer personalized coaching sessions and strategic consulting services designed to address your specific challenges and goals. Whether you need assistance with business planning, marketing strategies, staff training, or operational improvements, I provide tailored solutions to help you achieve your objectives.
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Drawing from my experience as a medspa owner, I understand the intricacies of running a successful business in this niche. I can help you streamline your operations, enhance your brand identity, increase client satisfaction, and maximize profitability.
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My coaching approach is personalized, practical, and results-driven. I prioritize understanding your unique goals and challenges, and I work collaboratively with you to develop actionable strategies that yield tangible results for your medspa business.
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Getting started is easy! Simply reach out to me through the contact form on my website to schedule a consultation. During our initial discussion, we'll assess your needs and determine the best approach to support your medspa's success.
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Pricing is discussed during the initial consultation and varies depending on the size of the project. Individual coaching sessions start at $50 per hour, and rates for larger projects will be determined after the consultation.
*Student rates are available.
The Spa Coach
Dream it
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Build it
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Grow it
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Dream it • Build it • Grow it •
Text 832.289.3223 to schedule a consultation.